Samsung Technician Cuts 85" TV to void warranty so he doesn't have to do the work. After the video is released, Samsung has it removed from reddit, and then calls me and bribes me take down the YOUTUBE video. Here is the original video AND the phone call. **Please read the BODY before commenting**

NOTE: This video already has a high risk of being removed by reddit admins, so please do not leave any comments that would be considered harassment toward anyone involved in this, as not to increase that risk of removal, thanks. 2 years ago I released this video, and found myself in a crazyfuckingshitstorm of insanity. I ended up making a 20 minute video to document everything that happened, and this is a short clip from that longer video. I will be engaging with comments if anyone has questions. I will also update this body of the post with more Q&A if need be. Here is what I have so far: Q1: Is Samsung at Fault? A1: lot of comments over the years have defended Samsung and claim this is the work of a single man. While that is true technically, look at it this way. -Customer has issue with a product, and company determines it is covered under warranty -Authorized Technician "finds" minor damage unrelated to the warranty issue -Company says "Oh ok, warranty voided" This gives Authorized Technicians (not just Samsung) all the incentive in the world to find damage, or create it. The fact that they waged war over the release of the video also doesn't help their reputation. Make no mistake, Samsung wants their technicians to do this, and they give them the ability to do it, without actually giving them permission. Clever. ---------- Q2: Is there a more detailed video? A2: Yes, there are 2 videos that are both 20 minutes long, explaining everything in detail. You will have to search for them, because I don't want to risk linking them on here. The main video is called "Ultimate betrayal of customer trust" and the second video covers the shitstorm that followed called "I viral dream turned deadly virus". It is up to you if you want to watch all that stuff. ---------- Q3: Why exactly did he do it? A3: He was waiting on another truck to arrive with the part (full 85" screen to replace the damaged one), but when he got to my house, he learned that truck was an hour away, so before even entering my home, he decided to damage the TV so he could go home and not have to wait. He didn't actually drive to my house with that plan, at least I don't think, it was more a sudden decision. ---------- Q4: Did you call the cops? A4: Yes, but they told me it is not criminal, only civil, so I couldn't press charges like I wanted to. ---------- Q5: Did you sue? A5: I did call a few lawyers, but big companies cover their asses well (the technician was a 3rd party contractor). My only option was to sue the "service center" and every lawyer I talked to declined and said it wasn't worth it.